Madison Care Management
Holistic Social Work Patient Advocate
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My mission is to provide excellent ethical patient advocacy with integrity.
Your goals are my goals for you.
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Get help communicating with your medical care team and streamlining your medical information
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Receive advocacy and support at or after medical visits
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Learn about health insurance benefits and how to navigate them
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Receive end of life support beyond that which hospice offers
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Partner with me as your coach and advisor to help navigate complex and frustrating situations within medical and mental health systems
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Increase the amount of quality time spent with family while reducing time spent navigating medical or mental health conditions and care
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Bonus: reiki (in person or remote) and cello playing offered
What I Offer
Private Case Management Services
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Care coordination - help developing a plan for managing all of your health care and practical needs on a one-time or ongoing basis
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Help communicating with your healthcare providers or service providers
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Help identifying services and assistance you are eligible for in Madison or Dane County
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Serving as a "hands-on," "eyes-on," "daughter from afar" for children or relatives of someone who needs assistance or solo-agers
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General home safety assessment and recommendations
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Written, personalized recommendations and referrals
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Assistance navigating your health insurance (understanding coverage, understanding billing, assistance appealing decisions) and disability policy (or Social Security Disability)
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Brief counseling, listening, coaching, normalizing of your life experience
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Advance Care Planning Packages
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​Clarify your healthcare wishes, should you become unable to communicate them
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Discuss your wishes with the one(s) you'd want making your health decisions for you, in a facilitated conversation
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Leave with documentation of these wishes or a referral to an estate planning attorney
Death Doula Services​
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Understanding normal signs and symptoms at end of life
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Legacy leaving project planning and execution
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Advance care planning services (help you determine your end of life healthcare wishes)
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Understanding funeral options
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Obituary writing
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General counseling/reflection/listening about end of life
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Help communicating with funeral homes or cemeteries
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Help managing social media accounts after death
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Social Work Patient Advocacy​
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Help understanding government programs like Medicare, Medicaid, Social Security Disability and connecting to these services
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Help coordinating services
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Help applying for or coordinating services like paratransit, Meals on Wheels and Social Security Disability
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Help identifying community resources of assistance to you
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Help combing through medical bills and advocating for or discussing concerns with medical billing departments or health insurance companies
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Help navigating specialty medical needs, such as cancer second opinion, clinical trials, specialty medications, etc.
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Life Coaching
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Through motivational interviewing, help you to identify and achieve your personal goals
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Reiki
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As a Master Reiki practitioner, I can provide treatments in person or virtually to help increase your sense of well-being
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All services are available as-needed or on an ongoing basis, charged at an hourly rate, prorated to the quarter hour. Packages also available for ongoing case management.
Background
Kristin Scheeler, MSSW, CAPSW, OSW-C
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I’m Kristin Scheeler, MSSW, CAPSW, OSW-C, trained at the University of Wisconsin-Madison in psychology and social work. I have over 20 years of experience as a geriatric, end of life, and oncology social worker, offering a range of professional advocacy services to families facing concerns about an individual’s independence or a medically challenging or mental health situation.
Client Testimonials
Kristin took some time to meet with me via phone to discuss care options for my elderly grandmother. She was very professional and knowledgeable. Her main focus was on my grandmother and getting her needs met but also showed empathy for the family.
Christina S.
...how grateful we are for your expert knowledge and compassion, especially for your meeting with Mom to listen with kindness and helping her understand what hospice means and how it might help. It made all the difference for her to make the decision to accept hospice help for Dad’s care, both for his comfort and as a support to the family in these last days.
2024 client
I was feeling lost and overwhelmed after a difficult divorce and string of layoffs. Kristin’s guidance was invaluable. She helped me clarify my goals, weigh options, and regain hope for the future. Her support was instrumental in helping me navigate this challenging time and find a path forward.